Customer services

What time are you open?

Our website is up 24 hours a day, 365 days a year!

Our customer service team is available from:

• 09:00 to 20:30 Monday to Friday
• 10:00 to 16:00 on Saturday

During Bank Holidays our customer service team is available from:

• 10:00 to 16:00

How can I contact you?

You can contact our customer service team in the following ways:

• Telephone: 0871 271 6111
  (Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary)
• Email: account.services@paydaycontact.co.uk
• Post:
  Payday UK
  PO Box 255
  Bicester
  Oxfordshire
  OX26 4ZY

Tell us what you think!

If you like our service, please let us know. We would be delighted to hear your thoughts.

Required fields*