Getting a payday loan

Listed below are the most frequently asked questions we are asked for this section. If your question is not answered on this page either, call customer services on 0871_ 271 6111 (Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary) or click for Live Chat Support.

• What do I have to do?
• When will I receive my payday loan?
• How will I get my money?
• Can I have two payday loans at the same time?
• What happens if you do not give me a payday loan?

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What do I have to do?

Complete our quick payday loan application online. If you are approved, you will be asked to complete your bank and debit card details and then sign your payday loan agreement. We will do the rest!

When will I receive my payday loan?

We will transfer the funds to your account on the same working day as your payday loan is completed. Please be aware that banks may take up to 3 working days to clear the funds.

How will I get my money?

It’s paid directly into your bank account so you can access it as you would normally take money from your account.

Can I have two payday loans at the same time?

No, all prior payday loans have to be repaid before another can be offered. This is because we are a responsible payday loan provider and want to ensure you can easily pay what you borrow.

What happens if you do not give me a payday loan?

If we are unable to provide you a payday loan on this occasion we may pass your details to another financial services company who may be able to provide you an alternative product. Please see our Privacy Policy for more details.

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