Frequently asked questions
What is Live Chat
Listed below are the most frequently asked questions we are asked for this section. If your question is not answered on this page either, call customer services on 0871 271 6111 (Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary) or click for Live Chat Support .
What is Live Chat
Live chat enables you to ask questions to our customer service representatives during PaydayUK opening hours. All you need to do is click on the Live Chat Support icon and any questions you have will be answered as soon as an agent becomes available.
Is Live Chat secure?
Yes, the communication between you and the PaydayUK agent is secure.
Can I have a copy of our chat?
Yes, at the end of the chat you can click 'Email this chat' button and send a copy to yourself.
Confused! How may I help you?
Any questions you have can be answered online as soon as an agent becomes available.

