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What our customers say...
Customer satisfaction survey
Auriemma Consulting Group conducted a survey among more than 1,000 MEM customers and found that nine out of ten rated the service as a convenient way to obtain cash quickly to cover unexpected bills or expenses.
Key findings of the Auriemma survey were:
- 87% of customers would recommend PaydayUK payday loans to a friend
- 95% of existing customers agree with the statement 'PaydayUK does what they promise to do'
- Customer satisfaction is 96%
- 9 out of 10 existing customers think PaydayUK payday loans are a convenient way to obtain cash quickly
- 95% of customers find customer service at PaydayUK to be helpful and easy to understand
The general consensus among PaydayUK customers surveyed was that because the service was online, there was no fuss in applying for a loan, which could be completed in a customers’ lunch break.
Source: Research data from 1156 web surveys given to existing PaydayUK customers between November 2008 to March 2009 by the Auriemma Consulting Group.
Testimonials
I would like to take a second to let you know that the loan was deposited into my bank account this morning. I would also like to thank you for the speed and efficiency with which the entire process has been carried out. I very much hope to use your excellent service again in the future.In the meantime, thanks again and the season's best wishes to all at PaydayUK.
A Fletcher, Customer
Just a quick note to say thanks for the quick approval and reasonable charges I now know where to come if I am in a tight situation in the future.
D Mills, Customer
You guys are fantastic, truly you are. I can’t thank you enough for the service you offer, no paperwork, no hassle is fantastic, really helps people like me out. I have told many, many people about PaydayUK because of the excellent service and great customer care.
M Holdnall, Customer
I just wanted to praise the excellent customer service I had today off two of your agents they were very helpful and understanding.
C Stopford, Customer
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