What is Live Chat

Listed below are the most frequently asked questions we are asked for this section. If your question is not answered on this page either, call customer services on 0871 271 6111 (Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary) or click for Live Chat Support.

What is Live Chat

Live chat enables you to ask questions to our customer service representatives online during PaydayUK opening hours. All you need to do is click on the Live Chat Support icon and any questions you have will be answered as soon as an agent becomes available.

Our customer service team is available from:

• 08:00 to 20:30 Monday to Friday
• 10:00 to 16:00 on Saturday

During Bank Holidays our customer service team is available from:

• 10:00 to 16:00

Is Live Chat secure?

Yes, the communication between you and the PaydayUK agent is secure.

Can I have a copy of our chat?

Yes, at the end of the chat you can click 'Email this chat' button and send a copy to yourself.

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Apply by phone

Please quote PDUK when you apply by phone.

Customer services telephone: 0871 271 6111¹ Email: account.services@paydaycontact.co.uk

Credit is subject to status – see Do I qualify for a payday loan for more details. ¹Call charges apply – 10p per minute from BT landlines, mobiles and other providers may vary. Calls may be recorded and monitored for security and training purposes. ²Call charges may apply depending on your telephone provider. PaydayUK is a trading name of MEM Consumer Finance LTD, 6th Floor, 77 Gracechurch Street, London EC3V 0AS. Registration Number: 04786727 Consumer Credit Licence: 539935