We will use CPA (Continuous Payment Authority) by automatically debiting your instalment payments when they become due using the debit card details you have provided. We will make up to two attempts to collect the full amount due.
We may contact you prior to your payment becoming due. We won’t use CPA more than twice to try and collect an instalment and we won’t apply for part-payment unless you instruct us to do so. If our payment attempts are unsuccessful, we will attempt to contact you to find out why your payment has failed.
If there are two failed CPA attempts on your account we will not attempt to collect a further payment using CPA until we have spoken to you and you have agreed for further payments to be made using this method of payment.