How to improve your credit score
Having a poor credit history can make getting access to credit tricky. We work with lenders who may be able to help.
Having a poor credit history can make getting access to credit tricky. We work with lenders who may be able to help.
A low credit score can become a catch 22 situation. Having poor credit means you’re a higher risk, and if lenders give you credit, it will be at a higher rate to reflect the increased risk. But, those that have bad credit because of money difficulties are the ones most in need of lower prices.
To access the lower rates, you must have a good credit score. Below we’ll provide some tips to help you improve your credit rating and save money when borrowing. The main healer to improve your credit score is time, but there are a few things that you can focus on to boost your credit score.
Your credit score affects more than you might realise. Lenders use this three-digit number to decide whether to approve your application and what interest rate to offer.
A higher score means better approval chances and access to more competitive rates.
This guide covers the practical steps that actually work. Whether you’re building credit from scratch or recovering from past difficulties, you’ll find actions you can take today.

A credit score is a rating based on your financial history. It helps lenders predict how likely you are to repay what you borrow.
Three main agencies compile this information in the UK: Experian, Equifax, and TransUnion. Each uses slightly different criteria, so your score varies between them.
There’s no single universal score that all lenders use. Each lender has their own system. However, agency scores give you a good indication of how you’re viewed.
What counts as a good score varies by agency:
● Experian: 881-960 good, 961-999 excellent (out of 999)
● Equifax: 531-670 good, 811-1000 excellent (out of 1000)
● TransUnion: 604-627 good, 628-710 excellent (out of 710)
Before improving your score, you need to know where you stand. Checking is completely free and your legal right.
Where to check:
● Experian: Through MSE Credit Club
● Equifax: Through ClearScore
● TransUnion: Through Credit Karma
Check all three. Different lenders use different agencies.
Checking your own score is a “soft search” and never affects your rating. Check as often as you like.
These steps can improve your score within weeks:
1. Register on the Electoral Roll
This is the single most effective quick action. Experian reports it can boost your score by up to 50 points. Register at gov.uk/register-to-vote. Takes five minutes. Works even if you live with parents or in shared housing.
2. Fix Errors on Your Report
Mistakes unfairly lower your score. Check for wrong addresses, accounts you don’t recognise, payments marked late that you paid on time, and old links to ex-partners. Dispute errors directly with the agency. By law, they must respond within 28 days.
3. Pay Down Credit Card Balances
Your “credit utilisation” matters. This is the percentage of your available credit you’re using. Aim to keep utilisation below 30%. If you have a £2,000 limit, try to keep balances under £600.

Soft credit check only. No impact on your credit score.
Quick fixes help, but lasting improvement comes from consistent habits.
1. Pay Everything on Time
Payment history is the most important factor. One missed payment can stay on your file for six years. Set up direct debits for at least minimum payments. Never miss by accident.
2. Limit Credit Applications
Each application triggers a “hard search” that can lower your score. Too many searches make you look desperate for credit. Space applications at least three months apart. Use eligibility checkers first, as these only perform soft searches.
At PaydayUK, we use a soft credit check when you check eligibility. Your score stays protected.
3. Keep Old Accounts Open
Length of credit history matters. Closing old cards reduces your available credit and shortens your history. Unless there’s an annual fee, keep unused accounts open.
No credit history can be as problematic as bad credit. Lenders can’t assess you if there’s no data.
This affects young people, those new to the UK, and anyone who’s avoided credit entirely.
Ways to build history:
● Get a credit builder card for small purchases
● Take out a mobile phone contract
● Use services that report rent to credit agencies
It typically takes six months of positive activity before you see meaningful improvements.
Not all credit checks are equal. Understanding the difference protects your score.
Soft checks don’t affect your score. These include checking your own report, eligibility checkers, and employer background checks.
Hard checks can affect your score. These happen when you apply for credit cards, loans, or mortgages. Hard searches stay on your file for 12 months but impact reduces over time.

Considering a payday loan? Here’s what you need to know:
● Repaying on time builds positive credit history. It shows you can manage borrowing responsibly.
● Missing payments damages your score. Late payments and defaults stay on your file for six years.
● Some mortgage lenders view payday loans less favourably. Consider timing if you’re planning a mortgage application soon.
● Only borrow what you can afford. A small loan might meet your needs without over-borrowing.
Over 1 million customers helped since 2020. FCA-regulated lenders only.
If your score is already low, improvement is still possible. It just takes patience.
1. Understand Negative Marks
You cannot remove accurate negative information early. Late payments, defaults, CCJs, and bankruptcy stay for six years. However, the impact decreases over time. Recent activity matters more than older history.
2. Focus on Adding Positives
Every on-time payment helps offset past problems. A credit builder card can help rebuild your score. Use it for small purchases and pay the full balance monthly.
3. Add a Notice of Correction
If problems resulted from exceptional circumstances like illness or job loss, you can add a short explanation to your file. Some lenders consider these when deciding.
Identity fraud can devastate your score if criminals take credit in your name.
Check your report regularly for applications you didn’t make, accounts you don’t recognise, and addresses you’ve never lived at.
Check your report at least once a year. Early detection limits damage. If you spot fraud, contact the credit agency immediately. They can add alerts to your file.
Myth: There’s a credit blacklist. No such thing exists. Each lender decides individually.
Myth: Checking your score lowers it. Wrong. Self-checks are soft searches with no impact.
Myth: You need to carry a balance. Paying in full is better for your score and your wallet.
Myth: Income affects your score. Your salary isn’t on your credit file. Lenders ask about it separately.

Be realistic. Credit improvement is a marathon, not a sprint.
● Quick fixes (electoral roll, error corrections): Weeks
● Building positive history: 3-6 months
● Recovering from serious problems: 2-3 years
Your most recent two years of activity carry the most weight with lenders.
If you’re struggling with debt, free support exists:
● MoneyHelper: Government-backed guidance
● StepChange: Free debt advice
● Citizens Advice: Local support
Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk
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Your credit score is a number all lenders use to work out the risk of lending you money. Lenders usually view your credit score through an agency. There are different credit agencies, and your rating can vary slightly from one to another. It’s not the only consideration, and some lenders will also take other things into account that will raise or lower your credit score.
Your credit score will usually be considered when applying for a mortgage, loan, credit card, store credit, and car finance, amongst others. Unless you pay for everything in full, then your credit score is an integral part of most peoples’ financial wellbeing.
Using Direct Debits to pay your bills on time removes the possibility of you forgetting to make a payment. Paying all your bills on time shows lenders you settle your debts in a timely fashion. Every month you stick to a repayment schedule helps to demonstrate this and reduce the level of a risk you pose.
Being registered to vote at your current address adds legitimacy to any applications you make. Being on the electoral register demonstrates to the lender that you’re a real person, reducing the likelihood that fraud is being committed and increasing your legitimacy. It will also speed up the process if any lender performs an ID check.
A joint bank account with someone with a poor credit score can negatively affect your credit score. While it’s nice to share everything with a partner, joint accounts and finances can create a knock-on effect. While it can make your bills a little harder to share, having a separate account can help to increase your chances of being approved for credit. You can apply to disassociate yourself from a person as long as you have no joint accounts.
Having a small debt, such as a credit card with a £200 limit, or a small loan, helps to create a small credit account. If you pay more off than is required, it will increase your credit score even further. Don’t take on massive debts to improve your score. Keep it small and manageable to prove you can handle it, then when you require more substantial borrowing, you’ll get better rates.
Even mobile phone contracts and utility providers will report to credit reference agencies, so make sure these bills are also paid on time and you will see gradual increases to your score.
Credit reports are sometimes wrong. There can be mistakes in your details, whether you’re on the electoral register or past debts. If you find an error on your credit report, you can contact the credit agency and get the mistake corrected.
Register on the electoral roll. This single action can boost your score by up to 50 points according to Experian. It helps lenders verify your identity and address. You can register at gov.uk/register-to-vote in about five minutes, even if you live in shared accommodation or with parents.
Also check your credit report for errors. Correcting mistakes like wrong addresses or incorrectly marked late payments can improve your score within weeks.
No. Checking your own credit score is recorded as a “soft search” and has absolutely no impact on your rating. You can check as often as you like without any negative effects. Only you can see soft searches on your report.
This is different from when lenders check your file during a credit application, which is a “hard search” and can temporarily lower your score.
It depends on your starting point. Quick fixes like registering to vote or correcting errors can show results within weeks. Building a stronger profile through consistent on-time payments typically takes 3-6 months of positive activity.
If you’re recovering from serious credit problems like defaults or CCJs, expect the process to take 2-3 years of consistent positive behaviour. The good news is that your most recent two years carry the most weight with lenders.
Yes, paying off debt generally helps your score in two ways. First, it reduces your credit utilisation ratio, which is the percentage of available credit you’re using. Second, it demonstrates responsible financial management to lenders.
However, don’t close old credit accounts after paying them off. Keeping them open maintains your available credit limit and preserves the length of your credit history, both of which help your score.
Yes, but it takes time and patience. Start by registering on the electoral roll and opening a bank account. Consider getting a credit builder card designed for people with limited history. Use it for small regular purchases and pay the balance in full each month.
Mobile phone contracts and services that report rent payments to credit agencies also help build your file. Expect to see meaningful improvements after about six months of positive activity.
Like any loan, payday loans appear on your credit report. Repaying on time and in full can actually help build positive credit history by demonstrating you can manage borrowing responsibly.
However, missing payments will damage your score significantly. Some mortgage lenders also view payday loans less favourably, so consider timing if you’re planning a major credit application in the near future.
It varies by credit reference agency since each uses different scales. At Experian, 881-960 is considered good and 961-999 is excellent (out of 999). At Equifax, 531-670 is good and 811-1000 is excellent (out of 1000). At TransUnion, 604-627 is good and 628-710 is excellent (out of 710).
Remember that lenders use their own scoring systems too, so agency scores are indicators rather than guarantees of approval.
You cannot remove accurate negative information before its natural expiry. Late payments, defaults, CCJs, IVAs, and bankruptcy all stay on your file for six years from the date they occurred.
However, you can dispute errors if information is incorrect. You can also add a Notice of Correction explaining exceptional circumstances that caused problems, such as illness or redundancy. Some lenders consider these when making decisions.
No. Your income is not recorded on your credit file and does not directly affect your credit score. The three credit reference agencies don’t collect salary information.
However, lenders will ask about your income separately when you apply for credit. They use this for affordability assessments to ensure you can manage repayments, but it’s a separate consideration from your credit score.
Yes. Some lenders specialise in helping people with bad credit or limited credit history. They focus more on your current affordability than your past credit mistakes.
At PaydayUK, our panel includes lenders who consider applicants with various credit histories. Interest rates may be higher than mainstream products, but options do exist for those who’ve been declined elsewhere.
Soft credit checks don’t appear on your credit file to other lenders and have no impact on your score. They’re used for checking your own report, eligibility checkers, employer background checks, and identity verification.
Hard credit checks are recorded on your file and can temporarily lower your score. They happen when you formally apply for credit cards, loans, mortgages, or some mobile phone contracts. Too many hard checks in a short period can concern lenders as it suggests you’re desperate for credit.
Generally no. Keeping old credit cards open helps your score in two ways. First, it maintains your total available credit, which keeps your utilisation ratio low. Second, it preserves the length of your credit history, which lenders view positively.
The main exception is if the card has an annual fee you want to avoid. In that case, weigh the cost against the potential score impact. If you do close a card, avoid doing so right before applying for new credit.
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