Acceptable Use Policy
Last reviewed
1. About this policy
This acceptable use policy sets out the terms between you and us on which you may use our website. It applies to everyone who uses or visits it.
By using our website you accept this policy and agree to follow it. It supplements our Terms and Conditions, and should be read alongside them.
Payday UK is a registered trading name of Payday Loans Ltd who are an appointed representative of Flux Funding Limited, who are a credit broker, not a lender. Registered in England and Wales (Company number 12430457 / FRN 921539). Registered with the Information Commissioner’s Office (registration number ZA654345). Registered Office: Payday Loans Ltd, The Charter Building, Charter Place, Uxbridge, UB8 1JG. Flux Funding Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 806333.
2. Prohibited uses
You may use our website only for lawful purposes. You may not use it:
In any way that breaches any applicable local, national or international law or regulation
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
For the purpose of harming or attempting to harm minors in any way
To send, knowingly receive, upload, download, use or re-use any material which does not comply with the standards in section 4
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam)
To knowingly transmit any data, or send or upload any material, that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or computer code designed to adversely affect the operation of any computer software or hardware
You also agree not to reproduce, duplicate, copy or re-sell any part of our website, except as our Terms and Conditions allow.
3. Interfering with our website
You must not access without authority, interfere with, damage or disrupt:
Any part of our website
Any equipment or network on which our website is stored
Any software used in the provision of our website
Any equipment, network or software owned or used by any third party
Doing any of these things may be a criminal offence under the Computer Misuse Act 1990, and we will report it to the relevant authorities.
4. Material you send us
These standards apply to any material you send or submit to us through our website.
Material you send us must be accurate where it states facts, and genuinely held where it states opinions. It must comply with the law in the UK and in any country it is sent from.
Material you send us must not:
Be defamatory of any person
Be obscene, offensive, hateful or inflammatory
Promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
Infringe any copyright, database right or trade mark of any other person
Be likely to deceive any person
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence
Promote or assist any unlawful activity
Be threatening or abusive, invade another person’s privacy, or cause needless annoyance, inconvenience or anxiety
Be likely to harass, upset, embarrass or alarm any other person
Impersonate any person, or misrepresent your identity or your connection with any person
Give the impression that it comes from us, if it does not
Section 6 of our Terms and Conditions also applies to the information you give us as part of a loan enquiry.
5. If you breach this policy
We will decide whether your use of our website has breached this policy. Failure to comply with it is a material breach of the Terms and Conditions on which you are permitted to use our website.
Where a breach has occurred, we may take whichever of the following steps is appropriate to it:
Issue a warning to you
Withdraw your right to use our website, temporarily or permanently
Remove any material you have uploaded to our website
Disclose information to law enforcement authorities where we reasonably consider it necessary
Take legal proceedings against you
Where we take legal proceedings, we may recover the costs a court awards us. We will not ask you to pay costs beyond what a court considers reasonable.
This list is not exhaustive, and we may take any other action that is reasonable and proportionate to the breach.
6. Our liability
We are not liable for the consequences of action we take in response to a breach of this policy, where that action is reasonable and proportionate.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
Nothing in this policy affects your rights as a consumer under the Consumer Rights Act 2015.
7. Changes to this policy
We may change this policy where we need to reflect a change in the law, in regulation, or in how our website works.
We will publish the current version on this page, and the change takes effect when we publish it.
8. Law, jurisdiction and contact
This policy is governed by English law, and section 19 of our Terms and Conditions applies to it in the same way.
If you have any questions about this policy, you can contact us by email at customerservice@paydayuk.co.uk, by telephone on 0800 302 9409, or by post at Payday Loans Ltd, The Charter Building, Charter Place, Uxbridge, UB8 1JG.